Managing Upwards
Managing upwards is about influence, not hierarchy. This course helps participants build strong, productive relationships with senior stakeholders by understanding their priorities, adapting their communication, and proactively adding value.
Using tools like Stakeholder Mapping and personality style awareness, participants learn how to anticipate needs, frame messages strategically, and build trust and credibility at senior levels.
Learning Outcomes
• Understand what senior stakeholders value most.
• Communicate with clarity and confidence to senior audiences.
• Anticipate needs and provide proactive solutions.
• Build trust and credibility through reliability and impact.
• Adapt your communication style to different personalities and preferences.
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